Features
Everything your store needs, nothing it doesn’t
ShipOS replaces a patchwork of tools with one modern platform — purpose-built for postal retail, pack-and-ship, and CMRA businesses.
18+
Dashboard Pages
10+
Carriers Supported
30 days
Free Trial
99.9%
Uptime SLA
Package & mail management, reimagined
Every step from intake to release — check-in, tracking, notifications, and end-of-day reconciliation — in a single, intuitive workflow.
Package Check-In
Scan barcodes, detect carriers automatically, match to customers, and print 4×6 labels — all in seconds.
Package Check-Out
ID verification, signature capture, and release confirmation with a full audit trail for every pickup.
Mail Handling
Scan, sort, and manage incoming mail with automated customer notifications and delivery tracking.
End-of-Day
Carrier scan counts, discrepancy flags, and a one-click day-close report so nothing slips through.
Know your customers inside and out
Rich profiles, mailbox management, bulk import, photo avatars, and a loyalty program that keeps people coming back.
Customer Profiles & PMB
Full customer records with mailbox assignments, billing terms, ID tracking, and notification preferences.
Bulk CSV Import
4-step wizard: upload → column mapping → preview → confirmation. Smart delimiter detection included.
Loyalty Program
Four tiers (Bronze → Platinum), point accumulation on every transaction, redeemable rewards, and a referral engine.
Customer Notifications
SMS-first with 98% open rates. Email fallback. Automatic alerts for package arrivals, pickups, and compliance deadlines.
Multi-carrier power in one place
Rate-shop across 10+ carriers, manage wholesale and retail pricing, reconcile invoices, and catch overcharges before they add up.
Shipping Center
Multi-carrier rate comparison with label generation. Supports UPS, FedEx, USPS, DHL, Amazon, LaserShip, OnTrac, and more.
Carrier Reconciliation
Compare carrier invoices against shipment records, flag discrepancies, and manage disputes — all inside ShipOS.
Add-on Rate Management
Configure wholesale and retail pricing with non-standard margin/markup. Starter rates wizard gets new stores running fast.
Auto Carrier Detection
Scan a barcode and ShipOS identifies the carrier instantly — no manual selection needed.
Stay audit-ready, always
PS Form 1583 tracking, ID expiry alerts, and a compliance dashboard that keeps your CMRA status clean. Plus analytics to see how your business is performing.
CMRA Compliance
PS Form 1583 tracking, ID expiry alerts, and audit-readiness reports so you're never caught off guard.
Reports & Analytics
Revenue trends, package volume, customer metrics, and growth dashboards — all in real time.
Invoicing
Mailbox rental billing, service charges, and automated invoice generation for recurring revenue.
Multi-Tenancy
Each store gets its own isolated tenant with custom branding, timezone, tax rates, and business hours.
Built for speed, designed for delight
A modern tech stack with Auth0 SSO, light/dark theming, a self-service kiosk, command palette, role-based access, and a migration tool to get you off PostalMate in minutes.
Kiosk Mode
Full-screen self-service interface for customer package pickup — optimized for touchscreens and counter displays.
Command Palette (⌘K)
Fuzzy search across customers, packages, and actions. Find anything in milliseconds without leaving the keyboard.
Users & Roles
Invite team members with Admin, Manager, or Staff roles. Permissions control what each person can see and do.
Light & Dark Mode
Full Indigo Premium design system with a one-click theme switcher. Your preference persists across sessions.
PostalMate Migration
Analyze, map fields, and import your existing PostalMate data automatically — with rollback support if anything goes wrong.
Mobile & PWA
iOS companion app with barcode scanning. Install ShipOS as a standalone PWA on any device.
Ready to see it in action?
Start your free 30-day trial — no credit card required.